WP Engine Support Garage

Working with your directories via SFTP (and some other operations related to installing plugins or themes) can cause your file permissions to get changed. These changes can lead to errors and make it so that you can not make changes to files within your /wp-admin/. If you see the following errors then you know that [...]

Many clients have inquired as to making changes to the server configuration (php.ini). The server has already been configured with WP Engine standard settings for PHP. These settings have been pre-configured by our sys-admins to best suit the needs of the majority of our clients. In the interest of our managed hosting environment, some of [...]

OVERVIEW: At WP Engine we run the latest release of WordPress to stay current with the new features and security updates. Before migrating your website, please upgrade your site to the latest WordPress version, and also update your plugins. This will prevent many common migration issues. CAUTION: Upgrading your WordPress installation and updating plugins may [...]

Getting questions answered A great resource for all things WordPress would be wordpress.org. Their forums are filled with thousands of questions and answers to those questions. You will also find tons of great free plugins and themes to help make your WordPress site more awesome, plus lots of other good stuff. If you have not [...]

One of WP Engines top features is our staging area. This will allow you to create a copy of your website to test out plugins and themes. The staging area operates outside of WP Engine’s caching environment. There is currently no way to push content or updates from staging back to production. The reason for [...]

Our system has a restore feature along with daily checkpoints. The restore points can be accessed by visiting the WP Engine user portal. clicking on your install name and then clicking on “restore points.” There are several things that you can do within this page: Create a restore point You can create your own restore [...]