WP Engine Support Garage

OVERVIEW Once you have the database export file from your previous site, you’re ready to transfer it to WP Engine. OPEN phpMyAdmin Log into the client portal, select the installation name to which you want to migrate the website, and open phpMyAdmin. For instructions on how to access the client portal, manage installs, and access [...]

This article is current as of WordPress version 3.4.1. Compared to standard WordPress, WordPress Multisite can be a learning curve when trying to add additional sites to your WordPress Multisite installation. This article will guide you through the ‘commonly used’ steps in creating a new site on your WordPress Multisite installation. Please note: When you [...]

We get a lot of support tickets because subsites are not setup correctly, so the goal here is to make everything simple. The first step is to add the new domain to the domains list in the User Portal. If you’re using a subdomain, and plan to use several more, our support staff can enable [...]

You can request that we enable domain wildcarding for your domain. Here’s how it works: If your website is domain.com, and you create a sub-site, it would look like this: site.domain.com When you visit that site, it would show an error because it’s not “mapped” to your account. By enabling wildcarding, anything before domain.com, would [...]

If you want to change the primary domain of your WordPress multisite installation, there are 5 values to change. There is no need to perform a database dump. This is actually frowned upon, as WordPress stores serialized data in the database, and altering it can cause corruption. Here is a list of the 4  main [...]