WP Engine Support Garage

Methods of redirection Setting up the redirect in the user portal is the most sure fire way to get the redirect working. The redirects reside on the NGINX level so it will handle all requests accordingly. Using .htaccess or redirection plugins will not handle all redirects because they sit on the Apache layer and thus [...]

Some clients have a need to hide the full file path to resources on their site. There are plugins that do this for you but those plugins are incompatible with our infrastructure. The reason the plugin does not work on our servers is that we use NGINX to serve static files like images. It’s one [...]

Though FTP is the more commonly used network protocol for file transfers, we make use of SFTP for the improved security features that it provides. By connecting through port 22 using an SFTP client, you will be able to access your file server. Here are a few options that we recommend: FileZilla Works on all operating [...]

OVERVIEW: The final step of the migration process is to direct traffic to the WP Engine website. In other words, when people go to your domain name, we want  them to see the website hosted on WP Engine. This will require updating your domain’s DNS zone file record with your WP Engine IP address. By [...]

OVERVIEW: You will update your WordPress installation from your temporary URL to your domain name. EDIT GENERAL SETTINGS: Log into the WordPress, go to Dashboard > Settings > General. Update the WordPress Address and Site Address URL.

OVERVIEW: After importing your website content, your live website might have been updated with new posts and pages. The built in import/export WordPress function allows you to easily sync these new posts and pages without needing to reimport the database. Even though export will contain all of the posts and pages, don’t worry about creating [...]

OVERVIEW: By this point in the migration process you will have the database imported, the wp-content uploaded, and the domain settings configured in the client portal and WordPress. You are now ready to emulate what the website will look like as if you had made the DNS change. There is a file on your computer [...]

OVERVIEW: After importing your website content you will need to add the domain in the Client Portal under the ‘Domains’ section. This will link your domain name with your WordPress installation. SELECT INSTALL IN CLIENT PORTAL: Log into the client portal (my.wpengine.com). Click on the installation name to which you want to associate the domain [...]

OVERVIEW: This primer briefly explains the purpose of DNS and the HOSTs file. DNS: When you want to reach a destination on the internet, you need to know the IP address. The IP address looks something like this: 173.35.33.219. Most people cant remember the IP address as easily as a website name like “wpengine.com.” For [...]

OVERVIEW By this point of the migration process you will have the website database imported and wp-content folder uploaded to WP Engine. The website may not appear to be up yet because it’s still configured with your domain name (ex: domain.com) instead of the temporary one we issue (ex: [yourwebsitename].wpengine.com) In the next steps we [...]